We currently only ship within the United States.

New capsule collections full of curated items are released once a month. Vintage items are added weekly or bi-weekly.

Please allow 3-5 business days for your order to ship, though it will likely be sooner than that!

Due to COVID-related shipping delays, some orders may take longer than expected in transit. You can always check the status of your order in your shipping confirmation email.

We want you to love every item purchased from Bailuna! We will happily accept returns for store credit. At this time, we do not offer exchanges or refunds. More details are found in our refund policy: shopbailuna.com/refunds

Yes! We are committed to keeping Bailuna as eco-friendly and sustainable as possible. All of our packaging is recyclable and our vintage section of the shop keeps older textiles from landfills. Learn more about our commitment to sustainability here: shopbailuna.com/values

Right now, as we are transitioning into our 2022 product offerings, we are not working with any content creators. This may change in the future!